Mortgage Broker Conveyancing Service
Unique online conveyancing portal for mortgage brokers
Exceptional remortgage, purchase, TOE, & equity release services
My Legal Club’s bespoke mortgage broker service
Trusted by 100’s of brokers nationwide
MORE THAN JUST CONVEYANCING
FREE TO REGISTER
MORE THAN JUST CONVEYANCING
RAVE REVIEWS
“If you want great service, a full set of lenders, top-tier referral fees, & a complete system then look no further. The team has done a fantastic job at rivalling what is already on the marketplace & going steps further with great added benefits to suit your clients & your own business needs. I would not hesitate to recommend this to any broker to try out & benefit from the complete package they offer.”
Ashley Hollom | True Advice FS
WHAT MAKES THE SERVICE UNIQUE
CUSTOM BUILT BROKER SERVICE
MORE THAN JUST CONVEYANCING
Service | Standards | Communication
We know mortgage brokers have heard it all before
Many mortgage brokers are forced to waste time chasing updates
Many panels go missing when a problem or issues occurs
We track and chase cases daily and are open 24/7 to support brokers
We are proactive NOT reactive
AMAZING BENEFITS
Unique Remortgage Offers
We have secured unique remortgage deals with leading solicitors you simply must checkout in our conveyancing portal
Utilising the cashback offers is a great alternative to “free” legals enabling clients to receive the 5* legal service they deserve and £100’s of free rewards and benefits for life
UNIQUE SERVICE
Equity Release Panel
WHY CHOOSE TMBCM
What makes us unique?
MORE THAN JUST CONVEYANCING
How do we reduce the risk of issues occurring and handle problems when they arise?
We all know in the real world it is impossible for anyone, or any business, not to make mistakes.
In conveyancing, with so many variables, chains, third-parties, etc there is a lot of factors that can cause delay or place the transaction at risk of falling through.
We know your frustrations over the years in conveyancing. Especially in areas within the conveyancing firm’s control.
Not onboarding clients quickly enough, working on the files regularly, providing high standards of customer service, updating clients regularly, updating the system on time so you can see the updates, and managing capacity are common complaints of conveyancing firms for many years.
How do we try to combat this?
MORE THAN JUST CONVEYANCING
How we mitigate against the risks of problems occurring
- We review recommendations from both the legal services sector and the financial services sector constantly
- We hold lengthy discussions with firms prior to working with them and speak with them regularly to understand any changes for better or worse which may impact the service
- We are proud we work with many firms who do not work with other introducers or panels but will work with us
- We do not tie firms into search packs, sign up services, insurance policies, etc, ensuring firms can choose the most efficient process to suit their practice and removing a barrier to entry for many leading firms who would not agree to such demands enabling us to work with firms unavailable elsewhere
- We impose no minimum work requirements on firms to take work. This avoids placing pressure on the firm to take work when they do not have the capacity to service it
- Our needs are very clear to firms. Clients and brokers MUST receive a 5* service
- Due to our experience in solicitors firms, we help firms resolve problems such as being able to digitally onboard new clients or creating new strategies and systems to update clients more regularly and simply
- All firms sign a strict SLA which we also include in our terms of use for mortgage brokers. This removes any emotion and enables fair analysis across the board of every Firm and any issues which arise
- We make available the firm’s online review scores in the system. When you generate a quote you will see instantly the Firm’s online review score from the likes of Google, TrustPilot, etc
- We monitor the online independent reviews for every Firm regularly along with any broker feedback we receive
MORE THAN JUST CONVEYANCING
WHITE-LABELLING SOLUTIONS
Are you completing on more than 20+ cases per month?
- If so then our white-labelled system is perfect for your business
- We white-label the system for FREE
- Branded as you – Powered by us
- We handle all the administration and operational requirements of the system, including the solicitors, etc
- All your favourite firms plus 5* solicitors unique to our panel
- Add your own bespoke solicitors. Have a favourite firm that will not work with a panel? No problem! We can add them exclusively to your system and they will not be visible to the rest of the network
- Instant quotes, add your referral fees of choice, track your cases via a simple to use system, benefitting from quicker search results and case turnaround times as we do not tie solicitors into search packs, sign-up systems, etc.
Frequently asked questions
This sounds too good to be true?
We’ve heard that yes!
When you review our experience, existing products, and our areas of expertise the service is readily deliverable:
- We had already built and developed the Online Discount Club over many years meaning we can offer this product as a customer reward to our mortgage brokers with ease
- We had already built legal services software and created a leading solicitor panel over many years ahead of our application for FCA authorisation for claims management permissions (which we were awarded). Extending and developing both the software and the panel was not a huge leap.
- Due to our business model being different from most conveyancing panels, combined with our unique software build, we can operate on very low margins as the lifetime value of our clients is greater than our competitors
Combining the above features into one product for the benefit of mortgage brokers and their clients was a no-brainer.
Do you chase the Firms? What standards are they held to?
The answers are “Yes” and “high standards”. All firms have to pass due diligence before joining the conveyancing portal and all have been recommended by a number of other introducers e.g. mortgage brokers and estate agents.
Not only do we provide updates via milestone headings, micro milestone updates, and a log wall with specific updates on the matters at hand we also operate have an express conveyancing team.
Our express conveyancing team focus on any cases which have not hit our strict milestone progress targets and secures the exact reasons why and passes these on to the mortgage broker. This not only provides certainty but helps unblock any possible third-party delays e.g. the client not co-operating, seller solicitor not responding to enquiries, etc.
In respect of standards, there is an SLA agreed with each Firm which is included within the terms and conditions you agreed to when you signed up for our service.
In any concern regarding a Firm’s performance, the SLA will be the starting point in order to assess whether the Firm has breached its commitment.
We also speak with the Firms regularly to assess capacity, changes in systems, processes, and staffing to help assess work volumes and the ability for them to provide a 5* service.
Can I still contact the Firm?
When it is in respect of an existing case yes of course. You can do this via the conveyancing software enabling you to engage with the solicitor directly. We hope that the need for this is reduced by virtue of their performance and the updates generated via the software.
What if I require more information in the updates?
If more information is required than the updates provide then you can contact the Firm via our software or you can reach out to us and we will help. Firms will always recommend that clients get in touch with the Firm but each case is different.
If you believe additional update fields or information should be included please let us know.
We welcome all feedback. Simply use the contact us form on our site, email us at info@themortgagebrokerclub.co.uk, or contact us via the software with your suggestions.
What does “legal ready” mean?
Legal ready relates to how quickly a remortgage or conveyancing process can commence. Legal ready solicitors are able to
1) access and verify client identification (photo and address ID) via SMS and digital communication with the client
2) secure signed terms of business immediately via SMS and digital communication
In essence “legal ready” firms provide a fast, compliant, digital client onboarding process.
All of this means that weeks can be saved on the process of remortgage and conveyancing compared to other firms that require the postal service, third-party verification of ID, etc.
I don’t rate many legal services providers. What makes you different?
Our personal service is often the most cited reason by mortgage brokers for remaining with us.
We have experience in creating complicated legal panels for multi-million-pound litigation funders in high value and complex legal areas. With the greatest of respect to solicitors remortgage and purchase mortgage work is not difficult. There are generally two issues.
Leverage and accountability.
Many legal services facilitators do not police their firms, strike them off the panel quickly, or often enough, or just use someone else’s panel and do not bother creating their own bespoke panel.
We are different because we have used our experience to create a bespoke panel. Our leverage is not only in the volume of work we send but our interest is aligned with the mortgage broker.
We focus on a 5* service. Every solicitor will suffer periods where the service dips due to resources, capacity, staff availability, a sudden influx of work, etc. The key is ensuring they feel comfortable being transparent with us via regular dialogue so we can ensure they do not overextend themselves.
If I / my client is not happy with a Firm what do I do?
You can reach out to us anytime or via the support offered within the conveyancing portal and we will be more than happy to help!
Our starting point will be to review the SLA, examine the details, and find a resolution. We would of course consider any suspension or removal of the Firm but the immediate priority is to resolve the current issue.
You can contact us via:
info@themortgagebrokerclub.co.uk
Request a callback or email here
For anything urgent you can login to the conveyancing portal and access telephone numbers and additional support
How do I recommend a Firm to you?
Email us at info@themortgagebrokerclub.co.uk and copy in your contact at the solicitors firm. They will need to be CQS standard and meet other criteria to be accepted.
When do we receive our referral fees?
When the legal process is complete, and the solicitors have been paid then the payment process will be commenced. The Firms pay us and we then pay you via electronic bank transfer asap.
Bank details are handled during the registration process with administration status for the business owner account.
