Customer Rewards

• Increased repeat business.
• Increased word of mouth referrals.
• Unique differential when competing for business against your competitors.

Rewards increase the value received by clients and start the conversation. When previous clients are enjoying their rewards they will tell their friends and family about it leading to conversations about how they obtained those rewards for free. The rewards also act as a subtle reminder of your service and how they came to receive all these fantastic free benefits.

Your clients receive FREE lifetime access to Online Discount Club. This in itself saves each client £9.99 per year which soon adds up over the years for two people.

Online Discount Club provides access to unique discounts and savings with leading online UK retailers via an exclusive private members group.

Members can log in to the site and access “Discount Codes” or “Special Offers”. These sections are labeled on the menu for ease of use. The “Discount Codes” section is perfect if you already know a retailer you wish to purchase something from or if you want to browse any deals which catch your eye.

The “Special Offers” section is perfect to browse products such as dresses, shirts, suits, shoes, trainers, gifts, jewellery, holidays, you name it we have it! You can review special offers, promotions, and products we have highlighted. Where possible we will also provide comparison prices across other UK retailers and Amazon.

We also provide extra savings and offers to members via our exclusive newsletters including limited-time offers and flash sales not included on the site.

There are also unique legal services offers including discounted legal documents (e.g. in online divorce), free legal advice, and discounted legal fees via My Legal Club which is an added benefit and also FREE for life.

Yes! Just two examples are Vitality and Amazon. Whether we like it or not customers are already being offered incentives (e.g. fee-free mortgage advice, free legal’s, etc) and in the future greater value-added products will be offered. We partner with mortgage brokers to ensure the customer receives a 5-star service from an expert but also walks away with professional and valuable rewards and perks.

Vitality Active Rewards partnered with Apple Watch and was a hugely successful campaign.

Amazon has partnered with Realogy in the USA transforming expectations of property transactions. You can now get up to $5,000 in Amazon credit if you buy a house through Amazon’s new real estate partnership. They seek to raise consumers’ expectations of what it means to buy a house and make it a home.” 

“(when buying a house)…….Amazon’s services and products can transform that moment to make it rewarding in a way no one ever has before,” Realogy president and CEO Ryan M. Schneider said in a statement.

“Customers can be overwhelmed when moving, and we’re excited to be working with Realogy to offer homebuyers a simplified way to settle into a new home,” said Pat Bigatel, Director Amazon Home Services, in the release. 

Very!!

1. Press the subscribe button on this page
2. Select the correct bracket which matches your average number of completions every month to ensure you are charged correctly
3. Enter your details (thus takes less than 2 minutes!)
4. When you checkout you will receive a series of welcome emails
5. You will receive a draft template email to send to all of your clients when they either sign up with you or when they successfully complete with you – the choice is yours (subject to our terms and conditions of course!)
6. Within 48-hours of sign-up, your account will be live(most likely the same day). The reason for this delay is we need to activate your email address as the access code. The reason we use your email address is to ensure the customer is aware of why and from whom they received this amazing FREE range of benefits

1)The number of clients you can submit each month is set by completion NOT the number of individual clients you work with.

As an example, if you are subscribed to our 1-9 variation you may complete on 9 instructions that month. There may be 2 persons signing the mortgage on each completion and you, therefore, wish to offer 18 clients their free customer rewards. This is perfectly acceptable. 

2) You are entitled to offer all of your clients from the past 12-months the customer rewards package. This is capped in the sum of 12 x your monthly conversion subscription setting.

As an example,  if you are subscribed to our 1-9 variation then you may multiply the higher figure by 12 In this case 9 x 12 = 108 completions. This means you can offer free rewards to every person who is categorised as a borrower on each completion. In this example, it may be there are 2 persons on every mortgage meaning you offer 216 free rewards to customers from the past 12-months.

3) As an when your mortgage business grows you can upgrade to enable more clients to benefit from the rewards via your private account page on the Mortgage Broker Club website. Simply log in to your unique account page and you can upgrade there.

4) We allow one month’s leeway if you go over your subscription limit. Thereafter we allow 20% leeway for one further month. Thereafter you will be expected to upgrade the subscription.

5) You can rollover the monthly allowance up to a maximum of 12 occasions e.g. if you forget to email your clients, or decide to do it quarterly as an example, then you can exceed the monthly allowance as long as you are in credit on your account. You can NOT submit a greater number of requests than the monthly allowances for which you have paid us. (remember you have the past 12-months quota added to your 1st year of membership also)

We have not created this service to steal any repeat business or word of mouth recommendations from our mortgage broker partners. Quite the opposite! Our aim is to increase your repeat business and word of mouth recommendations.

To reassure you when your client registers with the Online Discount Club they use your email address as an access code. This means they are marked within our CRM as having been referred by you.

We do not market to your clients for mortgage services anyway BUT please be reassured, every time your client communicates with us our CRM flags up who they are and who they were referred by.

This means we would reintroduce them to you if ever asked to assist with a broker but we do not market for mortgage business nor do we market to your clients for mortgage services.

We can not guarantee they will instruct you again as it is a competitive market but if they do not choose to use you – or recommend others to you – it will NOT be because of our partnership.

Click on ‘Account Login’ on the top right-hand corner. You can change all of your personal details here and access your account.